Shipping Questions
What are your shipping charges?
Enjoy FREE Express shipping when you order $75+ within Canada.
Orders that don’t meet the $75 will cost $9.99 FLAT FEE (Canada)
We also ship to the U.S.A AND INTERNATIONAL. ($15 FLAT FEE).
International Orders?
All products listed on our site are in CDN $
We are not responsible for any brokerage fees or cross border charges and delays.
How long does it take to process an order?
We will have your order shipped out within 12 hours or less of receiving your payment. Except weekends and statutory holidays. Orders placed during statutory holidays will be shipped as early as the next business day.
You will receive a confirmation of shipment by email along with a tracking number.
What forms of payment do you accept?
We accept all major credit cards and Paypal.
What happens if I made a mistake in my postal code or shipping address?
At Temptation Lashes we are happy to offer you affordable shipping prices for orders $75 or less as well as FREE SHIPPING for orders $75+. However if a mistake is made in your shipping information, please contact us within an hour of placing your order so that we can manually correct the mistake. If the order leaves with the wrong postal code or address, it will get returned to us. We will notify you about the situation and will require you to cover the costs of the shipping. In order to keep offering you affordable prices and extremely fast shipping, we can’t cover the costs of shipping an item twice if the mistake is not done on our end.
If you have any further questions that are not covered here please contact us today with any concerns or questions at support@temptationlashes.com